Reachability Issues , issue identified , recovery in progress

Incident Report for HEXONET

Resolved

the issue have been resolved , root cause to follow
Posted Dec 11, 2023 - 16:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 11, 2023 - 15:16 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Dec 11, 2023 - 14:47 UTC

Investigating

We are currently investigating this issue.
Posted Dec 11, 2023 - 14:40 UTC
This incident affected: API interfaces (HTTPS API, EPP API, XRRP API, SOAP API, XMLRPC API).