Our DNS services at HEXONET had a service degradation with impact on domains using this service. This incident occurred on 08 Nov 2022 between 06:25 and 08:25 UTC.
The impact was that resolution for hostnames underneath hexonet.net, 1api.net and ispapi.net was not fully available during this timeframe. This had direct consequences on the reachability of our services, including website, web interface, API gateways and nameservers.
A fix for the underlying issue has been implemented and the services are resuming normal operations. We will continue to monitor to ensure that the impact has been fully mitigated.
No data has been corrupted.
Will be discussed internally if other fixes are required to the DNS service.